|  |
| Customer Reviews: | | Average Customer Review: ( 36 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
11 of 12 found the following review helpful:
 Yeesh. Why did I buy this junk? Mar 06, 2010
By Schuylercat
"Schuylercat"
Sometimes you have to learn the hard way.
First - this thing doesn't juice all that efficiently. Wanna find that out for real? Go buy a GOOD juicer, and use it. This thing starts looking like a massive waste of time and money the moment you try a better juicer.
Next - think this is a good price? Think again. The lid on the pulp container is stupidly designed with an easily broken protrusion on the bottom right which acts as a safety - the juicer will not turn on unless the lid is on. Of course, when that protrusion breaks, it won't turn on then either. Replacements are $12 or so, plus shipping. Note that I got mine from an Amazon Store called "Small Appliance". Don't get me started. They suck beyond all human comprehension, but at least they called me a week after I'd already bought a better product. Hey: They may not be good, but they sure are slow!
The replacements do not fit. So you get an RMA and ship the replacement back (your dime) and get another replacement...
That does not fit. How the heck did this happen? Waring only has one part like this anywhere, ever, and it doesn't fit? So I get a lot of shipping charges to return the ill-fitting cover, and by now I have spent enough to buy a better product in the first place.
TL;DR: Don't. Spend a little more. You'll be happier, it'll waste less, and it'll last longer.
7 of 7 found the following review helpful:
 I love my juicer Feb 17, 2008
By Ken Nielsen
"Nirusen"
I've been using this model of juicer for six years. Even though I have other machines I keep coming back to the waring. When it burns up or breaks it is affordable to replace. I teach others how to begin juicing and this is always the machine I give to my friends. I have never had to pay more than $49.95 for a machine and generally get two years use out of a unit before it blows up. Does it have faults; yes. Is it a good little machine: yes.
5 of 5 found the following review helpful:
Good juicer, fantastic customer service, great looks, great value Jun 24, 2009
By calbearz
"calbearz"
I have owned a JEX328 since it was gifted to me in 2004. The juicer looks very nice and elegant with brushed stainless steel. Most of our other kitchen appliacnes are stainless steel and this goes well with them.
The juicer itself does a great job on hard fruits and veges like carrots. I initially tried to use the leftover from the juicing in things like soups or cakes but the leftover from hard fruits was so dry, it was no use to me. THe juicer does well with fruits like apples and pears but the refuse is somewhat wet suggesting jiucing performance is good but not fantastic. Softer fruits such as oranges and grapes dont do too well. Oranges, particularly, dont get the best juice in this type of centifugal juicer because the white stuff on the outside of the oranges gets juiced too and changes the taste.
Customer Service. I may not have had better customer serice ever in my life. After using the juicer for five years, something at the bottom of the refuse collector snapped (there is a tiny white tab that locks in place when correctly assembled. If that tab breaks, the juicer will not work). Initially I didn't know what caused the juicer to stop working and opened it up to see if there is fuse. After not finding it, I called Waring and spoke to a Teri in tech customer support. I was hoping to find out where the fuse is. Teri was very nice on the phone and told me there is no traditional fuse but to solve my problem, she will send me a new refuse collector free of charge (did not even charge me S&H). When the prodcut arrived, it did not fit perfectly so I called her back. Apparently the company changed their contract manufactuer a few years ago and I had an old one that had changed. She arranged for UPS to pick up the product she had previously sent me and get this - SHE SENT ME A WHOLE NEW JUICER, again for free. Are you kidding me?? Thats wild. I could not believe it. I know they are quite unlikely to do that often, but their attitude to solving the problem was fantastic. I thanked her and few days later received a whole new juicer that I am very happy with.
Cleaning. Cleaning is quite easy and everything goes in the dishwasher. The mesh filter is the only thing that does not get washed too well in dishwasher.
Improvement. If there is one thing I would improve, it would be the size of the feeding chute, shich is manageable but competitors have larger feeding chutes.
Overall - Fantastic value. For what you have to pay for this, it does a fantastic job and looks great too. Of course, the customer service is bar none.
5 of 5 found the following review helpful:
 Great juicer for the price May 24, 2006
By KE SHEPHARD
I bought the Waring Pro Professional Juice Extractor JEX328 to use when I visit the USA. I originally wanted to buy L'Equip Mini Pulp Ejector Juicer, an excellent juicer that I use at home in the UK, but it was a bit pricey so I found a reconditioned Waring at a very good price on the internet. (approx. $25).
Pros: Sturdy / easy to use / comes with spout cleaner and its own jug which the L'Equip does not
Cons: Bit noisy / quite large and cumbersome / takes longer to clean than the L'Equip / lower yield than the L'Equip and some chunks of fruit and vegetables found in waste basket / pusher tends to stick sometimes
Although I definitely notice a difference between the two machines, I enjoy using the Waring, and consider it a very good juicer for the price I paid.
10 of 12 found the following review helpful:
Doesn't hold up over time. Jul 13, 2009
By keisha
I've had this juicer for about two years now. It was ok in the beginning. I thought the pulp was pretty wet, so I didn't feel like I was getting everything my overpriced organic veggies had to offer... but since it was cheap and I wasn't sure how "into" juicing I was, it worked.
Now that I'm juicing 3 times a day, this machine isn't sufficient.
After having it for a while, it has become so hard to open now after juicing. I literally cannot remove the pulp collector assembly without struggling for 5 minutes.
The juicer splatters a lot, so I starting making a shield over the juicer cup with foil.
If you're looking for a good entry level juicer, go for a Lequip. There are several available for less than $100. You can see demos at [..]
I cannot recommend this juicer. After struggling with it for a long time-- and now it's broken--I'm getting an Omega VRT330.
See all 36 customer reviews on Amazon.com
|
| | |
